Our Three Step Process
Boosting Reputation, Trust, and Inbound Calls
Our Three Step Process
Boosting Reputation, Trust, and Inbound Calls
How a custom review strategy helped a home remodeling business go from under-reviewed to top-rated in their market.
Challenge:
A mid-size home remodeling company had just 7 Google reviews—some outdated and a few lukewarm. Despite doing great work, they weren’t getting new leads from local search due to a lack of social proof. Competitors with 40+ reviews appeared more credible and dominated the map pack.
Solution:
We built a simple but effective reputation strategy tied directly to their customer experience:
Review Funnel Setup: Created a post-project email and text campaign asking customers to leave a Google review. Positive responses were directed to the review link, while any negative feedback was routed internally to avoid public damage.
Google Profile Optimization: Updated photos, added keywords to the business description, posted project highlights, and ensured NAP consistency across local directories.
QR Code Cards: Provided physical handouts for crews to leave behind after each job, making it easy for satisfied customers to scan and review.
Results:
Over 60 days, they gained 47 new 5-star reviews, pushing them to the top of the local results. This surge in visibility and credibility resulted in a 63% increase in inbound phone calls from prospects who found them on Google.
Challenge:
A mid-size home remodeling company had just 7 Google reviews—some outdated and a few lukewarm. Despite doing great work, they weren’t getting new leads from local search due to a lack of social proof. Competitors with 40+ reviews appeared more credible and dominated the map pack.
Solution:
We built a simple but effective reputation strategy tied directly to their customer experience:
Review Funnel Setup: Created a post-project email and text campaign asking customers to leave a Google review. Positive responses were directed to the review link, while any negative feedback was routed internally to avoid public damage.
Google Profile Optimization: Updated photos, added keywords to the business description, posted project highlights, and ensured NAP consistency across local directories.
QR Code Cards: Provided physical handouts for crews to leave behind after each job, making it easy for satisfied customers to scan and review.
Results:
Over 60 days, they gained 47 new 5-star reviews, pushing them to the top of the local results. This surge in visibility and credibility resulted in a 63% increase in inbound phone calls from prospects who found them on Google.
How a custom review strategy helped a home remodeling business go from under-reviewed to top-rated in their market.
Challenge:
A mid-size home remodeling company had just 7 Google reviews—some outdated and a few lukewarm. Despite doing great work, they weren’t getting new leads from local search due to a lack of social proof. Competitors with 40+ reviews appeared more credible and dominated the map pack.
Solution:
We built a simple but effective reputation strategy tied directly to their customer experience:
Review Funnel Setup: Created a post-project email and text campaign asking customers to leave a Google review. Positive responses were directed to the review link, while any negative feedback was routed internally to avoid public damage.
Google Profile Optimization: Updated photos, added keywords to the business description, posted project highlights, and ensured NAP consistency across local directories.
QR Code Cards: Provided physical handouts for crews to leave behind after each job, making it easy for satisfied customers to scan and review.
Results:
Over 60 days, they gained 47 new 5-star reviews, pushing them to the top of the local results. This surge in visibility and credibility resulted in a 63% increase in inbound phone calls from prospects who found them on Google.
Other Projects
More Ways We Help Contractors and Trades Pros Grow Online
Explore real-world examples of how Toolbelt Tech helps electricians, HVAC companies, plumbers, and general contractors increase leads, improve visibility, and win more jobs through smart digital strategies.
Other Projects
More Ways We Help Contractors and Trades Pros Grow Online
Explore real-world examples of how Toolbelt Tech helps electricians, HVAC companies, plumbers, and general contractors increase leads, improve visibility, and win more jobs through smart digital strategies.
Other Projects
More Ways We Help Contractors and Trades Pros Grow Online
Explore real-world examples of how Toolbelt Tech helps electricians, HVAC companies, plumbers, and general contractors increase leads, improve visibility, and win more jobs through smart digital strategies.